Cookie Policy

This Cookie Policy explains how CrownOasis (owned and operated by CrownThrive, LLC) uses cookies and similar technologies when you visit our websites, applications, and services (collectively, the "Services"). It explains what these technologies are, why we use them, and the choices you have.

Effective Date: [Insert Date]

If this Cookie Policy conflicts with any other notice on cookies presented in the Services (such as a cookie banner), the banner controls for the specific choice and consent experience at that moment.

What are cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website or use an online service. Cookies help websites remember information about your visit, like your preferences and settings, so the experience works properly and feels consistent.

Similar technologies include pixels, tags, SDKs, local storage, and other identifiers that can function like cookies. For simplicity, we refer to these collectively as "cookies" in this policy.

Why do we use cookies?

We use cookies to:

• Keep the Services secure and functioning (login, session stability, fraud prevention).
• Remember your settings and preferences (language, UI choices, basic personalization).
• Understand usage patterns so we can improve performance and reliability.
• Measure traffic and feature adoption so we can build what actually helps users ship.
• Support marketing attribution and campaign measurement (where enabled).

What types of cookies do we use?

• Strictly Necessary Cookies
  These cookies are required for the Services to operate. They support core functionality like security, authentication, session management, and page navigation. If you block these cookies, parts of the Services may not work.
• Preferences Cookies
  These cookies remember your settings and help tailor the experience (for example, saving certain display preferences).
• Analytics and Performance Cookies
  These cookies help us understand how people use the Services so we can improve speed, stability, and usability (for example, which pages are visited most and what features get used).
• Marketing and Advertising Cookies
  These cookies may be used to measure marketing performance and, where applicable, show content that is more relevant. They can also help limit how often you see the same promotion.

Not every category is used at all times. What is active depends on what features are live, which settings are enabled, and what you consent to where consent is required.

Data collected by cookies

Depending on the cookie and how you use the Services, cookies may collect data such as:

• IP address and approximate location (derived from IP).
• Device and browser information (type, version, operating system).
• Session identifiers and authentication state.
• Referring URLs and campaign parameters.
• Pages viewed, actions taken, clicks, and performance metrics.
• Error logs and diagnostic signals used for security and reliability.

How we use collected data

We use cookie-related data to:

• Operate, secure, and maintain the Services.
• Authenticate users and protect accounts.
• Remember preferences and improve usability.
• Analyze performance and fix issues faster.
• Measure marketing effectiveness and improve onboarding (where enabled).

Legal basis for cookies (where applicable)

Where privacy laws apply (including GDPR and similar frameworks), we rely on different legal bases depending on the cookie category:

• Strictly Necessary: Legitimate interests and/or performance of a contract (operating the Services you request).
• Preferences, Analytics, Marketing: Consent where required, and legitimate interests where allowed by law.

If consent is required and you do not provide it, we will not place those optional cookies (or will limit their use), but strictly necessary cookies may still be used to run the Services.

Third-party cookies

Some cookies may be set by third parties that provide services to us, such as analytics, performance monitoring, payment processing, and marketing measurement. These providers may collect data directly from your device and may combine it with other information they hold.

Third-party cookies are governed by the privacy policies of those third parties, not this Cookie Policy. We recommend reviewing their policies to understand how they handle information.

Cookie controls and choices

You have choices about cookies. The options available to you depend on your location and the features enabled on the Services.

• Cookie Settings: If available, use the "Cookie Settings" link in the footer (or cookie banner controls) to manage optional cookie categories.
• Browser Controls: Most browsers let you delete cookies and block future cookies. You can usually find these controls under "Settings" or "Privacy."
• Device Controls: Your mobile device may provide additional privacy controls for tracking technologies.

If you block or delete certain cookies, parts of the Services may not function properly (especially login and account features).

Do Not Track signals

Some browsers offer a "Do Not Track" (DNT) setting. Because there is no consistent industry standard for interpreting DNT signals, we do not respond to DNT signals in a uniform way. We will continue to monitor developments and may update our approach as standards evolve.

Retention

Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a longer period). How long a cookie remains on your device depends on its purpose and configuration.

We retain cookie-related data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

International users

If you access the Services from outside the United States, your information may be processed in the United States and other jurisdictions where we or our service providers operate. These locations may have different data protection laws than your home jurisdiction.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we update it, we will revise the Effective Date at the top of this page. Changes take effect when posted unless otherwise stated.