Terms of Service
These Terms of Service ("Terms") form a legally binding agreement between you and CrownThrive, LLC ("CrownThrive," "we," "us," "our"). These Terms govern your access to and use of CrownOasis and any related websites, applications, content, tools, features, dashboards, integrations, and services we provide (collectively, the "Services").
Effective Date: December 20, 2025
By accessing or using the Services, you agree to these Terms and confirm that you have the legal capacity to enter into a contract. If you do not agree to these Terms, do not use the Services.
If you are using the Services on behalf of a business or organization, you represent and warrant that you have authority to bind that entity. In that case, "you" and "your" refer to both you and the organization.
Important: CrownOasis uses AI assistance. AI Output is a draft starting point, not professional advice. You are responsible for reviewing, editing, validating, and complying before publishing.
0. Key Definitions
To keep things clear, these words have specific meanings in these Terms:
"Account" means your user profile, subscription status, and login credentials used to access the Services.
"User Content" means any text, files, prompts, images, logos, brand elements, data, testimonials, product claims, links, and materials you upload, submit, generate, or publish through the Services.
"AI Output" means any copy, page structure, code, layout, design suggestions, image output, metadata, or other content generated by or with assistance from AI through the Services.
"Site" means a website project you create, edit, host, or publish through the Services, including pages, sections, themes, settings, assets, and linked domains.
"Plan" means a subscription tier with defined limits, features, and pricing displayed in the dashboard, checkout, or official plan pages.
"Generations" / "Limits" means plan-based usage allowances for AI website generation and related platform actions, including monthly and yearly counts, with rate limits and fair-use protections.
"CrownThrive Convergent Ecosystem" means CrownThrive's broader portfolio of platforms, tools, and systems that may be referenced, routed to, or connected with the Services.
"Cultural Imprint Engine" ("CIE") means CrownThrive's alignment layer that can influence prompts, defaults,
recommendations, templates, and guidance for structure, messaging, and cultural clarity.
"Thrive Flywheel" means CrownThrive's operating framework for building, shipping, monetizing, and improving outcomes through repeatable loops.
"CHLOM" means CrownThrive's Compliance Hybrid Licensing and Ownership Model, a compliance and licensing framework that may inform governance posture and future enforcement capabilities.
"Third Party Services" means services, platforms, tools, payment processors, analytics providers, or integrations not owned by CrownThrive.
1. What CrownOasis Is (and Is Not)
CrownOasis is an AI-enabled, no-code website builder designed to help creators, entrepreneurs, and culture-first brands generate, customize, and publish websites quickly, without losing their voice.
CrownOasis is a standalone platform within the CrownThrive Convergent Ecosystem. The Services may provide routing guidance to other CrownThrive platforms when it makes sense, but CrownOasis is not a replacement for those platforms and does not automatically include them.
The Services may incorporate structured guidance influenced by CrownThrive frameworks, including the Cultural Imprint Engine (CIE) and the Thrive Flywheel. That guidance is intended to improve clarity, structure, and presentation. It does not guarantee outcomes.
CrownOasis is not a law firm, compliance consultancy, financial advisor, marketing agency, or security provider. You remain responsible for your decisions, content, claims, and compliance.
2. Eligibility and Account Responsibilities
You agree that:
- Age and capacity: You are at least 18 years old (or the age of majority where you live) and can form a binding contract.
- Accurate information:
- You will provide accurate, current, and complete information and keep it updated.
- Account security:
- You are responsible for safeguarding your login credentials and all activity that occurs under your Account.
- Unauthorized access:
- You will notify us promptly if you believe your Account has been compromised.
- Single identity integrity:
- You will not create Accounts to evade limits, enforcement, payment failures, or other restrictions.
We may require verification steps to protect the platform, reduce fraud, prevent abuse, and enforce integrity rules.
3. Plans, Generations, Limits, and Fair Use
The Services offer Plans with defined features, limits, and pricing. Plan details shown in the dashboard, checkout pages, invoices, and official plan pages are incorporated into these Terms.
By subscribing, you acknowledge and accept that:
- Monthly and yearly limits apply:
- Your Plan includes defined limits for website generation and related actions.
- Reset timing:
- Limits typically reset on your billing cycle. Unused limits do not roll over unless explicitly stated.
- Performance protections apply:
- We may apply rate limits, throttling, queueing, and other protections to maintain platform stability for all users.
- Anti-abuse enforcement:
- Attempts to bypass limits, automate abuse, or overload the Services may result in restriction or termination.
Enterprise Plans:
Enterprise starts with hard limits and operational guardrails. If you need additional capacity, you must contact us for review and written approval before capacity is expanded.
4. Payments, Billing, and Renewals
If you purchase a paid Plan, you agree to pay all fees and charges associated with your subscription and any applicable taxes. You authorize us and our payment processors to charge your selected payment method for recurring charges and approved transactions.
Billing terms include:
- Processors:
- We may use Stripe (including hosted payment flows) and PayPal. Availability may vary by region and risk profile.
- Transaction limits:
- Minimum payment is $5. Maximum payment is $5,000 per transaction.
- Auto-renewal:
- Plans may renew automatically unless you cancel before the renewal date shown in your Account or checkout.
- Failed payments:
- If a payment fails, we may retry and may suspend access until payment is resolved.
- Price changes:
- We may change pricing or Plan features with notice. Changes typically apply at renewal unless stated otherwise.
We may introduce additional payment methods in the future, including cryptocurrency. New payment methods may require additional verification steps or separate terms.
5. Cancellation, Downgrades, and Refunds
You can cancel or change your subscription using the options in your Account. Cancellation typically stops future renewals but does not retroactively refund fees already paid for the current billing period, unless required by law.
Additional terms:
- Downgrades:
- If you downgrade, limits and access may change immediately or at the next renewal depending on Plan rules.
- Access changes:
- When a subscription ends, you may lose access to certain paid features and capacity.
- Refund posture:
- Refunds may be issued at our discretion in exceptional cases (for example, duplicate charges), but we are not obligated to do so unless required by law.
You are responsible for exporting, saving, or otherwise preserving your content that you do not want to lose, subject to reasonable retention and backup rules.
6. Your Content and Your Sites
You retain ownership of your User Content. You are solely responsible for your User Content, your Sites, and anything you publish using the Services. That responsibility includes accuracy, legality, compliance, permissions, and the consequences of publication.
You represent and warrant that:
- You have rights and permissions:
- You own or have permission to use any content you upload, including images, videos, music, fonts, trademarks, and testimonials.
- Your claims are lawful:
- Any claims you publish (including product, health, earnings, endorsement, or results claims) are truthful and compliant with applicable laws.
- Your content does not infringe:
- Your User Content does not violate intellectual property, privacy, publicity rights, or other rights of any third party.
- You accept publication risk:
- You understand that websites can be copied, scraped, or redistributed by third parties once published, and CrownThrive is not responsible for those third party actions.
7. License You Grant to CrownThrive
To operate the Services, you grant CrownThrive a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, modify (only for formatting, optimization, and technical delivery), display, and distribute your User Content solely as necessary to provide, secure, maintain, support, and improve the Services.
This license continues until you delete the relevant User Content, except where retention is required for:
(a) backups and disaster recovery,
(b) legal compliance,
(c) dispute resolution,
(d) audits,
(e) abuse prevention,
(f) security logs and platform integrity.
Deletion may not remove data from backups immediately.
8. AI Output, Accuracy, and Your Responsibility
The Services may generate AI Output including copy, structure, layouts, code snippets, and recommendations. AI Output is provided as a draft starting point. It may be inaccurate, incomplete, or unsuitable for your needs.
You agree that:
- You must review and verify:
- You are responsible for reviewing, editing, fact-checking, and validating AI Output before publishing.
- No professional advice:
- AI Output is not legal, financial, medical, tax, security, or professional advice.
- No guarantees:
- We do not guarantee conversions, SEO rankings, revenue, funding, performance, or outcomes.
- Compliance is yours:
- You remain responsible for meeting applicable laws, disclosures, and regulatory requirements.
We may update or change AI models, prompts, output behavior, and generation workflows over time. Output quality may vary based on inputs, context, and system performance.
9. Acceptable Use and Platform Integrity
You agree not to misuse the Services or help anyone else misuse the Services. Prohibited actions include:
- Bypassing limits: Circumventing Plan limits, rate limits, feature locks, or technical restrictions.
- Attacks or disruption: Interfering with platform security, stability, or availability, including denial of service attempts.
- Malware or harmful code: Uploading or distributing malicious software, spyware, or harmful scripts.
- Fraud and deception: Using the Services for scams, phishing, impersonation, or deceptive marketing.
- Illegal or harmful content: Publishing content that violates law or promotes violence, exploitation, hate, or harassment.
- Unauthorized scraping: Extracting data from the Services in ways not intended for you or not authorized by us.
- Unauthorized resale: Reselling or sublicensing access unless permitted in writing by CrownThrive.
- Abuse of support: Using support channels to threaten, harass, or attempt to manipulate access or enforcement outcomes.
We may remove content, restrict features, suspend Accounts, throttle usage, deny refunds, or terminate access if we reasonably believe a violation occurred or if your activity creates risk for the platform, users, or CrownThrive.
10. Intellectual Property
The Services, including software, templates, user interface, workflows, documentation, and all related intellectual property, are owned by CrownThrive or its licensors and are protected by applicable laws. Except for the limited rights expressly granted to you, CrownThrive reserves all rights in and to the Services.
Additional terms:
- Trademarks: CrownOasis, CrownThrive, and related names and logos are trademarks of CrownThrive.
- No implied license: Nothing in these Terms grants you any ownership rights in our technology or brand assets.
- Feedback: If you submit feedback or suggestions, you grant CrownThrive a perpetual, irrevocable, worldwide, royalty-free license to use it without compensation.
11. Cultural Imprint Engine (CIE) and Thrive Flywheel Guidance
CrownOasis may provide prompts, templates, recommendations, and best-practice structure influenced by the Cultural Imprint Engine (CIE) and the Thrive Flywheel. This guidance is designed to help users publish with clarity, confidence, and cultural alignment.
That guidance does not create a guarantee of outcomes and does not replace professional review. You are responsible for what you publish and how you use the guidance.
12. CHLOM Posture and Compliance-Aligned Evolution
CrownThrive owns and operates CHLOM, a compliance and licensing framework that may inform governance posture, policy alignment, and future enforcement capabilities. The Services may evolve to include CHLOM-aligned features such as verification steps, licensing workflows, policy enforcement tooling, audit-oriented controls, and compliance reporting.
Any CHLOM-aligned functionality is intended to support integrity and responsible use. It does not replace legal counsel and does not guarantee regulatory compliance or approval.
13. Third Party Services
The Services may connect to or reference Third Party Services (including payment processors, embedded tools, analytics services, or domain providers). Third Party Services are governed by their own terms and privacy policies.
You are responsible for reviewing and complying with Third Party Service terms. CrownThrive is not responsible for third party outages, changes, losses, disputes, or data handling performed by third parties.
14. Privacy, Cookies, and Data Practices
Your use of the Services is also subject to our Privacy Policy and Cookie Policy. These policies describe how we collect, use, store, share, and protect information, and how cookies and similar technologies are used.
If you operate a Site that collects personal data, you are responsible for posting appropriate policies and meeting your legal obligations, including any required disclosures, consent mechanisms, and data handling practices.
15. Security, Retention, and Backups
We use reasonable safeguards designed to protect the Services, but no system can be guaranteed 100 percent secure. You are responsible for using strong passwords and maintaining Account security.
We may retain certain data for:
(a) backups and disaster recovery,
(b) legal compliance,
(c) dispute resolution,
(d) audits,
(e) abuse prevention,
(f) security and integrity logs.
Deletion requests may not remove data from backups immediately.
16. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROWNTHRIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted availability, error-free operation, or that AI Output will be accurate, complete, or suitable for your goals. You assume all risk arising from your use of the Services and anything you publish.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROWNTHRIVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROWNTHRIVE'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES IN ANY TWELVE (12) MONTH PERIOD WILL NOT EXCEED THE AMOUNT YOU PAID TO CROWNTHRIVE FOR THE SERVICES DURING THAT PERIOD. IF YOU HAVE NOT PAID ANY AMOUNTS, OUR TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED DOLLARS (USD $100).
18. Indemnification
You agree to defend, indemnify, and hold harmless CrownThrive, its affiliates, and its officers, directors, employees, and contractors from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from or related to:
- your use of the Services,
- your User Content,
- your Sites, products, services, offers, and claims,
- your violation of these Terms,
- your violation of any law or third party rights.
19. Suspension and Termination
You may stop using the Services at any time and may cancel your subscription through your Account. We may suspend or terminate access if we reasonably believe you violated these Terms, created risk, failed to pay, or if required to protect the Services.
Upon termination, your right to access the Services will stop. Sections that by their nature should survive will survive, including intellectual property, disclaimers, limitation of liability, and indemnification.
20. Dispute Resolution (Informal First)
Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally by sending a notice to contact@crownthrive.com describing the issue and the relief you are requesting.
If we cannot resolve the dispute informally, either party may pursue available legal remedies, subject to the Governing Law and Venue section below.
21. Governing Law and Venue
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought in the state or federal courts located in or serving Pittsylvania County, Virginia, and you consent to personal jurisdiction and venue there, unless applicable law provides otherwise.
22. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will provide notice through the Services or by email. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms.
23. Miscellaneous Legal Terms
- Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
- No waiver: Failure to enforce any right is not a waiver of that right.
- Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.
- Entire agreement: These Terms and referenced policies are the entire agreement between you and CrownThrive regarding the Services.
- Force majeure: We are not liable for delays or failures caused by events beyond reasonable control, including outages, disasters, war, labor disputes, or internet failures.
24. Contact Information
CrownThrive, LLC
307 Payne Street
Gretna, Virginia 24557
Pittsylvania County, Virginia
Email: contact@crownthrive.com